Frequently asked questions

Yes. Posting and connecting are free right now, and Weslet takes no cut of the traveler's commission.

Wishes go one way — you're in Tunisia, wanting something bought abroad. Parcels and trips go both ways: to Tunisia and from Tunisia. And the diaspora is worldwide — France, Canada, the US, Germany, the Gulf and beyond.

A wish is an item that doesn't exist yet on your side — a traveler buys it abroad and brings it. A parcel is something you already have, carried by the kilo.

Yes — a quick signup, then you can post a wish, a parcel or a trip. Browsing is open to everyone.

No. You arrange the item's price and the traveler's commission directly between yourselves, off the platform. Weslet never holds your money.

Post your wish or parcel. A traveler on your route proposes to carry it, you accept, and your contacts are exchanged.

Yes. On a trip's page, attach one of your wishes or parcels and ask that traveler. It's free, with no commitment — WhatsApp numbers are exchanged only if the traveler accepts.

Only after a connection is accepted — never before, and never publicly.

48 hours. If it isn't answered, it expires automatically and you're notified by email — you can then try again or reach another traveler.

It simply expires after 48 hours — nothing is lost. Post again, adjust it, or ask a different traveler.

Never. It's shared only with the other person, and only once you've accepted a connection.

Yes. The traveler marks each step — bought or collected, in transit, ready to hand over — and both of you see it.

Only the two people in a confirmed handover can review each other, once each. That's what makes a rating on Weslet mean something.

As soon as either side confirms the handover.

Report it from the connection. No-shows lose visibility on Weslet — the penalty is reputation, never a charge.

Open their public profile and read their reviews and completed-delivery count. Reputation is built only through real, confirmed handovers.

Yes. On your account page you can claim a clean weslet.com/user/your-name link.

It's a downloadable QR code of your profile — show it in person or share it in a group so people find your listings and reviews.

Optionally, yes. Bump floats a listing back to the top of the list, and Boost features it above the rest for a week. Both are one-off paid options — visibility only, nothing else.

It's agreed directly between the two sides — usually a share of the item's price for a purchase, or a rate per kilo for a parcel. Weslet doesn't set it and takes none of it.

Be careful. Never send money to someone you can't verify. Agree clearly on how and when you pay, keep it between you, and keep proof.

Yes — and you should. Travelers should always see a parcel open and check its contents before agreeing to carry it.

Every request is tied to a real listing, each person can only have a few open at once, and contact details are shared only after acceptance. Add reviews and one-click reporting, and low-effort spam doesn't pay off.